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Brevo

Follow our setup guide to connect Brevo to QUANTI

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Written by Jerome LEBLEU
Updated today

Prerequisites

Before connecting Brevo to QUANTI, ensure you have:

  • Brevo Account: An active Brevo (formerly Sendinblue) account

  • API Access: Access to the API Keys section in your Brevo account settings

  • Email Campaigns: At least some email campaigns created to retrieve insights

  • Proper Permissions: Email Campaigns and Contacts read permissions


Setup Instructions

Create API Key

  • Log in to your Brevo account at https://app.brevo.com/

  • Navigate to Settings β†’ API Keys

  • Click on Create a new API key

  • Give your key a descriptive name (e.g., "QUANTI Integration")

  • Copy the API key immediately (it will only be shown once)

  • Store it securely

Configure Authentication

  • Return to QUANTI

  • Click on Connect to Brevo

  • Enter your API key in the authentication field

  • Click Validate to test the connection

  • QUANTI will verify your credentials and permissions

Select Pre-built Tables

  • Review the available pre-built tables (see section below for details)

  • Select the tables you want to synchronize:

    • Campaigns: Campaign dimensions and configuration

    • Campaign Stats: Global campaign metrics

    • Campaign Lists Stats: Campaign metrics by contact list

    • Contact Lists: Lists metadata

    • Contacts: Individual contacts and attributes

  • Click Next

Finish Setup

  • Define a sync period and a lookback window

  • Click Save

  • For the first sync, you have the following options:

    • Activate auto-sync for recurring syncs based on your sync settings by clicking the switch button

    • Launch a historical data recovery by choosing your desired dates in the historical data tab

    • Launch a manual sync immediately by clicking the Sync now button

  • Wait for the sync to complete

  • Navigate to your data warehouse to verify that tables are populated

  • Check the connector dashboard for sync status and any potential errors


Pre-built Tables

  • Campaigns: Email campaign dimensions including configuration, sender details, A/B testing setup, and UTM parameters

  • Campaign Stats: Global aggregated performance metrics for campaigns (all lists combined)

  • Campaign Lists Stats: Campaign performance metrics decomposed by recipient list with detailed list-level analysis

  • Contact Lists: Metadata about contact lists including names, folder organization, and list type

  • Contacts: Individual contacts with email addresses, subscription status, list memberships, and custom attributes



Notes

  • Data Refresh: Brevo data can be synced multiple times per day. Configure your sync frequency based on your campaign sending schedule

  • Rate Limits: Brevo enforces a rate limit of 600 requests per 10 minutes. QUANTI automatically manages these limits to ensure reliable data extraction

  • Historical Data: All historical campaign data is accessible via the API. Use the historical data recovery feature for initial backload

  • Incremental Sync: The Contacts table supports incremental synchronization using the modifiedSince parameter to fetch only updated contacts

  • A/B Testing: Campaign dimensions include complete A/B testing configuration (subjects, split rule, winner criteria)

  • Custom Attributes: Contact attributes vary by account configuration and are stored as JSON for flexibility

  • Deferred Emails: The deferred metric is only available in Campaign Lists Stats, not in Campaign Stats

  • List Relationships: Contact list memberships are stored within the Contacts table as JSON arrays, making separate junction tables unnecessary

  • Deprecated Fields: Some API fields (totalBlacklisted, totalSubscribers, uniqueSubscribers) are deprecated by Brevo and not collected


Troubleshooting

Authentication Issues

  • Verify that your API key is correct and hasn't been revoked

  • Ensure your API key has the required permissions (Email Campaigns and Contacts read access)

  • Check that your Brevo account is active and not suspended

  • Generate a new API key if the current one doesn't work

Missing Campaign Data

  • Only sent campaigns appear in the statistics tables

  • Draft, archived, or deleted campaigns may not have complete metrics

  • Ensure campaigns were sent after your configured lookback window

  • Check campaign status in the Campaigns dimension table

Rate Limit Errors

  • QUANTI automatically handles rate limiting with exponential backoff

  • If you encounter persistent rate limit issues, consider:

    • Reducing the number of pre-built tables selected

    • Increasing the sync interval

    • Contacting Brevo support to verify your account's rate limits

Missing Contacts

  • Verify that contacts exist in your Brevo account

  • Check if contacts are in lists that were included in your sync configuration

  • For incremental syncs, only modified contacts are retrieved

  • Blacklisted contacts are included but marked with appropriate flags

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